can co-creation transform the public sector? seven principles

Few public employees think that design has anything to do with their daily work. But the thousands in the public sector who have some level of responsibility for development and innovation, can harvest significant value from applying design thinking and co-creation.

A recent example was a design workshop run by MindLab during the Copenhagen Design Week, on Design Against Climate Change. View the short video from the event for a first-hand impression of co-creation in practice.

Exactly because the public sector is highly complex and dominated by numerous actors and interests, it makes sense to develop solutions together. However, today, that is the exception rather than the norm. Co-creation offers an opportunity to essentially redesign the typical public sector development process. Across government officials and citizens, across organisational silos, and across the public and private sectors.

No matter whether the focus is on developing a new service in the care sector (service design) or it is to innovate new state initiatives (policy design), co-creation as a discipline has much to offer?

Why? Because co-creation is about the mutual creation of coherent new solutions that work for the end-users.

How? Here is a first attempt at seven principles for co-creation:

  1. Create through collaboration
  2. See everything as an experiment
  3. Challenge the status quo
  4. Put citizens first
  5. Be concrete
  6. Visualise
  7. Iterate.

Could these seven principles help transform how government works? Yes. If public managers really, really took co-creation to heart, it could be the beginning of a revolution.

About Christian Bason

  1. Posted by: Sanne Hyun Jacobsen

    You can read more about Christian Bason in this interview http://bit.ly/12oTRm

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